Can't get your Library login to work?
Contact the helpful staff at the Library's Main Desk! You can also phone them at 515 294-3961.
If you're trying to get into an article index or database but can't, please check the following:
Are you using a Virtual Private Network (VPN) connection to campus? If so, turn it off, as it causes your computer to bypass the library proxy server and send your own non-ISU-affiliated IP address to the vendor.
Can't see the Quick Search box? You may have a firewall blocking the port Quick Search uses. Call the ISU Solution Center at 515 294-4000 for help.
Can you access the journal you want but not a particular article? Please check the Library's Journals A-Z list. Search for the name of your journal (not the article) to find which years & issues the ISU Library actually owns of the journal you need.
Can't login? Don't know your ISUCard number? Please see our Off-Campus Access box, top left corner in this Guide!
For other problems, please contact 515 294-1564.