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ENGL 302: Business Communication

Course guide for English 302: Business Communication

Research Process

Developing a Topic

Once you have selected a topic, the next step is to develop research questions.

  • Write down what you already know or don't know about the topic.
  • Use that information to develop questions.
    • Use probing questions, such as - why? and/or what if?
    • Avoid "yes" and "no" questions. 

Identify Keywords

The keywords you use can have a profound impact on the results of your research. Using the “right” words will speed up the research process, while the “wrong” words can bring to it to a halt.

Before you can begin searching for information, you need to identify keywords related to your topic. Key terminology can be easily be found by scanning:

  • Your research questions
  • Articles found from background research""
  • Bibliographies found at the end of books and articles

If you are still struggling:

  • Use a thesaurus to identify synonyms
  • Find pictures related to your topic, then describe them
  • Brainstorm keywords with a librarian, your instructor, or a friend