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Distance Learning Library Support

This guide supports ISU distance learning students & instructors to more easily access and use our Library materials and services!

Off-campus access

Off-Campus Access?

Your ISUCard serves as a photo ID and doubles as your ISU Library card for borrowing library materials and accessing online materials when you're off campus. 

To login from off-campus: Research anytime, anywhere! When you're off campus and attempt to access one of our subscription / paywalled resources, you will be prompted to login using the last 11 digits of the number on your ISUCard, and a Library password you set for this purpose.

DL Students: You may not have a physical ISUCard, but you do have an ISU University ID number (shown above). If you misplaced the number you were sent by Registrar staff, you can login to AccessPlus and verify your University ID number there. Use the last 11 digits of that number (meaning, the 9 digit University ID plus the following 2-digit Security Code) as your Off-Campus (Borrower ID) login.

Contact Us!

Ask Us!

Use our handy Ask Us! service to IM, email, phone us! Your options for library assistance and questions, whether you're here in the library, in your office, or off-campus. Connect with knowledgeable Library staff!

Subject librarians

Find your subject-specialist librarian here! We are your primary contacts to learn about library collections and research databases in your subject areas, instructional support for your classes, and reference services. Browse the list to find and contact your Subject librarian today!

Tutorials and Videos

Finding Articles

Finding Books & More

Research Skills

Citing Sources & Bibliography Management

Library Workshops 

Orientation / Wayfinding

Chat with a Librarian


Computer problems?

Can't get your Library login to work?

Contact the helpful staff at the Library's Circulation Desk! You can also phone them at 515 294-3961.

If you're trying to get into an article index or database but can't, please check the following:

Are you using a Virtual Private Network (VPN) connection to campus? If so, turn it off, as it causes your computer to bypass the library proxy server and send your own non-ISU-affiliated IP address to the vendor.

Can't see the Quick Search box? You may have a firewall blocking the port Quick Search uses. Call the ISU Solution Center at 515 294-4000 for help.

Can you access the journal you want but not a particular article? Please check the Library's Journals A-Z list. Search for the name of your journal (not the article) to find which years & issues the ISU Library actually owns of the journal you need.

Can't login? Don't know your ISUCard number? Please see our Off-Campus Access box, top left corner in this Guide!

For other problems, please contact 515 294-1564.

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